Frequently Asked Questions
Everything you need to know about our adhesive products, shipping, and technical support.
How do I choose the right adhesive for my project?
Selecting the correct glue depends on the surface materials (substrates), environment, and bond strength required. We provide detailed technical data sheets on each product page to help you match the adhesive to your specific application.
What are your shipping rates and delivery times within Australia?
We offer flat-rate shipping across Australia. Standard delivery typically takes 3-7 business days, while express options are available for urgent projects. Please note that some industrial-grade solvents may require specialized courier handling.
Can I return a product if it is not suitable?
We accept returns on unopened and unused products within 30 days of purchase. Due to the chemical nature of our products, we cannot accept returns on items that have been opened or partially used unless they are found to be defective.
Do you provide bulk or wholesale pricing for industrial clients?
Yes, Glues Australia offers competitive volume discounts for commercial and industrial customers. Please contact our sales team directly with your estimated annual usage to set up a trade account.
What is the shelf life of your adhesive products?
Most of our adhesives have a shelf life ranging from 6 to 12 months when stored in a cool, dry place. Always check the expiration date on the packaging and ensure the cap is tightly sealed after every use.
Are your products safe for indoor use?
Many of our products are low-VOC and safe for indoor applications. However, for industrial-strength glues and solvents, we recommend working in a well-ventilated area and using appropriate safety gear as outlined in the Safety Data Sheet (SDS).